This qualification would allow a person to work in various jobs titled as coordinator, leading hand, supervisor, frontline manager or team leader across a wide range of organisations.

The following table outlines an example of a training program for this qualification.

BSB40807 - Certificate IV in Frontline Management

The qualification reflects the role of first line managers who provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.Typically they would report to a manager.

Course entry requirements:

There are no formal entry requirements to this program. The preferred pathway for people considering this qualification include" after achieving the Certificate III in Frontline Management or other relevant qualification with some vocational experience in a supervisory role but with no formal qualifications as a customer service advisor, office administrator or a student services officer. It is usual for impending students to own or have ready access to a computer and a willingness to learn. It would be assumed you have competed Year 10 at school with sound literacy and numeracy skills. If you wish to discuss this matter further feel free to contact one of our course advisers.

Course duration:

This course can be undertaken completely by correspondence and includes self paced learning manuals, workbook, assignment tasks and assessments based on work place activities. The course usually takes 15 hrs a week for 26 weeks, however you can certainly work and complete it in a shorter period. You have up to 12 months to complete it in

RPL:

Past Experiences Count: Recognition of Prior Learning or Current Competency is available, just call today to enquire about the process and fees involved and discuss if you might be eligible. Basically, if you have any formal qualifications or skills gained through work experience or informal study that you believe cover the competencies of the modules and you can support or demonstrate these through evidence that you have attained you can be eligible to gain a credit for that module. Fee $995.

When can I start:

With the home study/correspondence option you can start immediately - you don't have to wait for terms or minimum class numbers.

Fee:

Home Study is $1695 and includes all materials (course and activity book, telephone and email and personal support as required.

Austudy:

Yes, this course is Austudy Approved and available as a traineeship in NSW.

How do I apply for the course:

To enrol go to the Course Registration page

1. Download and complete the Course Registraton Form - General, also
2. Attach a copy of your drivers Licence or other form of Identity and
3. Post to PO Box 655 Dapto NSW 2530 or deliver the forms to Impact Training's Office at 35 Marshall Street, Dapto between 9.00 am and 4.00 pm

Otherwise, you can personally attend Impact Training Services Office at 35 Marshall Street Dapto during business hours and complete the necessary forms. If you have any questions please either This e-mail address is being protected from spambots. You need JavaScript enabled to view it or ring Impact Training on 42 622 335

Ongoing study Pathways:

This course can lead to entry into the Diploma of Management or a Diploma of Business courses also conducted by Impact Training.

Any further questions:

Contact Emma the course adviser by telephone on 02 42 622 335 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Update April 2011