All material published on the Internet by Impact Training Pty Ltd and its trading names, its agents and employees are protected by the provisions of the Copyright Act 1968 (Cth). Other than in accordance with the provisions of that Act, or as otherwise expressly provided, a person must not reproduce, store in a retrieval system, or transmit (in any form or by any means) any such material without first obtaining the written permission of Impact Training Services to do so.

This includes all content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Impact Training Services Pty Ltd and is protected by Australian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Impact Training Pty Ltd and protected by Australian and international copyright laws. The content and software on this site may be used as a source of information to purchase resources and to provide feedback. Any other use, including the reproduction, modification, distribution, transmission, republication, or display, of the content on this site is strictly prohibited.

This site, or any portion of this site, may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Impact Training Pty Ltd. Impact Training Pty Ltd reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Impact Training believes that customer conduct violates applicable law, or is harmful to the interests of Impact Training Pty Ltd and/or its affiliates.

All enquires regarding the use of material published by Impact Training Services on the Internet should be directed to the contact address present on the Web page or on which that information appears, or if no such address is present to the Training Manager (email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).

The names Impact Business Solutions and Impact Training Services names have trademark applications pending with the Australian Trademarks Office. Impact Training Pty Ltd is Copyright © 2002 Impact Training Pty Ltd. All Rights Reserved.